使用freshdesk PHP创建用户

Question

我正在为我的一个项目实现freshdesk API。

使用freshdesk PHP，我试图创建新的用户，但是当我在postman插件中运行代码时，我得到了内部服务器错误，并且在我的项目中使用了瘦框架。

请检查我的下面的代码，并感谢提前！

PHP:

<?php    
 $api_key = "MY_API_KEY";
 $password = "xyz123M";
 $mydomain = "MY_DOMAIN";

 $custom_fields = array(
 "department" => "Accounts"
 );
 $contact_data = json_encode(array(
    "user_name" => "Sri Jitthu",
    "email_id" => "srij@mydomain.com"
 ));

 $url = "https://$mydomain.freshdesk.com/api/v2/contacts";

 $ch = curl_init($url);
 $header[] = "Content-type: application/json";
 curl_setopt($ch, CURLOPT_POST, true);
 curl_setopt($ch, CURLOPT_HTTPHEADER, $header);
 curl_setopt($ch, CURLOPT_HEADER, true);
 curl_setopt($ch, CURLOPT_USERPWD, "$api_key:$password");
 curl_setopt($ch, CURLOPT_POSTFIELDS, $contact_data);
 curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);

 $server_output = curl_exec($ch);
 $info = curl_getinfo($ch);
 $header_size = curl_getinfo($ch, CURLINFO_HEADER_SIZE);
 $headers = substr($server_output, 0, $header_size);
 $response = substr($server_output, $header_size);

 if($info['http_code'] == 201) {
 echo "Contact created successfully, the response is given below \n";
 echo "Response Headers are \n";
 echo $headers."\n";
 echo "Response Body \n";
 echo "$response \n";
 } 
 else 
  {
   if($info['http_code'] == 404) 
     {
      echo "Error, Please check the end point \n";
     } 
     else 
     {
      echo "Error, HTTP Status Code : " . $info['http_code'] . "\n";
      echo "Headers are ".$headers."\n";
      echo "Response is ".$response;
     }
     }

     curl_close($ch);
  ?>

Answer 1

我使用过相同的freshdesk PHP API。我认为您定义的参数是新的desk.We所不能接受的，因此需要传递它们定义的参数。

与其传递user_name，不如传递name，而不是传递email_id，而是传递email。

此外，当您在API中传递自定义字段时，意味着应该在您的帐户中存在或预定义该字段，那么只有它才能工作。对于department，您要传递的是API中的Accounts，这意味着Accounts应该在您的Accounts帐户中预定义。

检查下面的代码并尝试。希望它能帮到你。

PHP:

<?php    
 $api_key = "YOUR_API_KEY";
 $password = "xyz";
 $yourdomain = "YOUR_DOMAIN";

 $custom_fields = array(
 "department" => "Accounts"
 );
 $contact_data = json_encode(array(
    "name" => "Sri Jitthu",
    "email" => "srij@mydomain.com"
 ));

 $url = "https://$yourdomain.freshdesk.com/api/v2/contacts";

 $ch = curl_init($url);
 $header[] = "Content-type: application/json";
 curl_setopt($ch, CURLOPT_POST, true);
 curl_setopt($ch, CURLOPT_HTTPHEADER, $header);
 curl_setopt($ch, CURLOPT_HEADER, true);
 curl_setopt($ch, CURLOPT_USERPWD, "$api_key:$password");
 curl_setopt($ch, CURLOPT_POSTFIELDS, $contact_data);
 curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);

 $server_output = curl_exec($ch);
 $info = curl_getinfo($ch);
 $header_size = curl_getinfo($ch, CURLINFO_HEADER_SIZE);
 $headers = substr($server_output, 0, $header_size);
 $response = substr($server_output, $header_size);

 if($info['http_code'] == 201) {
 echo "Contact created successfully, the response is given below \n";
 echo "Response Headers are \n";
 echo $headers."\n";
 echo "Response Body \n";
 echo "$response \n";
 } 
 else 
  {
   if($info['http_code'] == 404) 
     {
      echo "Error, Please check the end point \n";
     } 
     else 
     {
      echo "Error, HTTP Status Code : " . $info['http_code'] . "\n";
      echo "Headers are ".$headers."\n";
      echo "Response is ".$response;
     }
     }

     curl_close($ch);
  ?>

在发送请求之前，还要再检查一次API密钥和密码，两者都是正确的还是错误的？