blocks|key|2000956|text|我也建议TeamViewer，有一个免费的版本和一个商业版本，您可以用您的徽标重新品牌，以重新分发给您的客户。它确实需要(非管理)安装，但也可以在防火墙后面工作。|type|unstyled|depth|inlineStyleRanges|entityRanges|offset|length|data|2000957|entityMap|0|LINK|mutability|MUTABLE|url|http://www.teamviewer.com/^0|4|A|0|0^^$0|@$1|2|3|4|5|6|7|L|8|@]|9|@$A|M|B|N|1|O]]|C|$]]|$1|D|3|-4|5|6|7|P|8|@]|9|@]|C|$]]]|E|$F|$5|G|H|I|C|$J|K]]]]

I would also suggest <a href="http://www.teamviewer.com" rel="nofollow noreferrer">TeamViewer</a>, there is a free version and a commercial one that you can rebrand with your logo to redistribute to your clients. It does require (non administrative) install but works also behind firewalls.

blocks|key|767541|text|副驾驶|type|unstyled|depth|inlineStyleRanges|entityRanges|offset|length|data|767542|entityMap|0|LINK|mutability|MUTABLE|url|https://www.copilot.com/^0|0|3|0|0^^$0|@$1|2|3|4|5|6|7|L|8|@]|9|@$A|M|B|N|1|O]]|C|$]]|$1|D|3|-4|5|6|7|P|8|@]|9|@]|C|$]]]|E|$F|$5|G|H|I|C|$J|K]]]]

<a href="https://www.copilot.com/" rel="nofollow noreferrer">Copilot</a>

blocks|key|466810|text|我们使用UltraVnc+SC+(单次单击)，参见：http://www.uvnc.com/addons/singleclick.html|type|unstyled|depth|inlineStyleRanges|entityRanges|offset|length|data|466811|您的客户只需要从您的服务台下载一个小文件并运行它。然后，您的服务台可以控制客户的桌面。小文件将在关闭会话后自行卸载。要求您的UltraVNC应该在侦听模式下运行。|466812|entityMap|0|LINK|mutability|MUTABLE|url|http://www.uvnc.com/addons/singleclick.html^0|Q|17|0|0|0^^$0|@$1|2|3|4|5|6|7|N|8|@]|9|@$A|O|B|P|1|Q]]|C|$]]|$1|D|3|E|5|6|7|R|8|@]|9|@]|C|$]]|$1|F|3|-4|5|6|7|S|8|@]|9|@]|C|$]]]|G|$H|$5|I|J|K|C|$L|M]]]]

We use UltraVnc SC (Single Click), see here: 
<a href="http://www.uvnc.com/addons/singleclick.html" rel="nofollow noreferrer">http://www.uvnc.com/addons/singleclick.html</a>

Your client needs only download a small file from your helpdesk and run it. Then your helpdesk can control the client's desktop. The small file will uninstall itself after closing the session. The requirement is your UltraVNC should be run in listen mode.

blocks|key|2001064|text|绝对是TeamViewer！尤其是因为这对“另一边”来说很容易。不需要复杂的技能。只需安装并运行它。很容易在电话中解释，同时立即询问他们的“代码”。|type|unstyled|depth|inlineStyleRanges|entityRanges|offset|length|data|2001065|entityMap|0|LINK|mutability|MUTABLE|url|http://www.teamviewer.com/^0|3|A|0|0^^$0|@$1|2|3|4|5|6|7|L|8|@]|9|@$A|M|B|N|1|O]]|C|$]]|$1|D|3|-4|5|6|7|P|8|@]|9|@]|C|$]]]|E|$F|$5|G|H|I|C|$J|K]]]]

Definitely <a href="http://www.teamviewer.com/" rel="nofollow noreferrer">TeamViewer</a>!
Especially because it's very easy for the 'other side'.
No complicated skills required. Just install and run it. Easy to explain over the phone while immediatly asking for their 'code'.

blocks|key|466647|text|试试CoPilot。|type|unstyled|depth|inlineStyleRanges|offset|length|style|CODE|entityRanges|data|466648|entityMap|0|LINK|mutability|MUTABLE|url|https://www.copilot.com/^0|2|7|2|7|0|0^^$0|@$1|2|3|4|5|6|7|N|8|@$9|O|A|P|B|C]]|D|@$9|Q|A|R|1|S]]|E|$]]|$1|F|3|-4|5|6|7|T|8|@]|D|@]|E|$]]]|G|$H|$5|I|J|K|E|$L|M]]]]

Try <a href="https://www.copilot.com/" rel="nofollow noreferrer"><code>CoPilot</code></a>.

blocks|key|466677|text|到目前为止，TeamViewer对我有很大的帮助，但它只能在Windows和Mac上使用。不幸的是，没有Linux支持。|type|unstyled|depth|inlineStyleRanges|entityRanges|offset|length|data|466678|entityMap|0|LINK|mutability|MUTABLE|url|http://www.teamviewer.com/^0|6|A|0|0^^$0|@$1|2|3|4|5|6|7|L|8|@]|9|@$A|M|B|N|1|O]]|C|$]]|$1|D|3|-4|5|6|7|P|8|@]|9|@]|C|$]]]|E|$F|$5|G|H|I|C|$J|K]]]]

<a href="http://www.teamviewer.com/" rel="nofollow noreferrer">TeamViewer</a> has been a great help to me so far but it's only available on Windows and Mac. No Linux support unfortunately.

blocks|key|466703|text|我个人认为UltraVNC是Windows最好的支持工具，特别是因为最终用户可以看到你在做什么。对于训练目的也很好。|type|unstyled|depth|inlineStyleRanges|entityRanges|data|466704|RDP是整洁的，但我发现它非常节省使用，除非在高带宽或带宽稳定的机器上。如果终端用户端点的路由硬件不是很好的话，端口转发也会很痛苦。您还需要担心用户权限和启用RDP，如果您需要在第三人称，这可能是棘手的。|466705|UltraVNC+(与其他VNC客户端一样)有一个很酷的“侦听主机”，如果服务器的端点不是与网络的直接连接，它允许您将VNC放入VNC服务器。这是非常有用的。我曾在金融服务部门工作过，我们以这种身份使用VNC，从未出现过任何问题，无论是集体安装它，还是从未出现过安全漏洞。|466706|SSH也是一个选项，对于OpenSSH，您可以在windows上使用它(使用cygwin)，但这并不总是合适的。|466707|最后，我认为VNC可能是你最好的选择。|466708|entityMap^0|0|0|0|0|0^^$0|@$1|2|3|4|5|6|7|L|8|@]|9|@]|A|$]]|$1|B|3|C|5|6|7|M|8|@]|9|@]|A|$]]|$1|D|3|E|5|6|7|N|8|@]|9|@]|A|$]]|$1|F|3|G|5|6|7|O|8|@]|9|@]|A|$]]|$1|H|3|I|5|6|7|P|8|@]|9|@]|A|$]]|$1|J|3|-4|5|6|7|Q|8|@]|9|@]|A|$]]]|K|$]]

I personally feel that UltraVNC is the best support tool for Windows boxes, especially since the end user can see what you're doing as you're doing it. Very good for training purposes as well. 

RDP is neat, but I find it very frusting to use, unless on high-bandwidth or bandwidth stable machines. Port forwarding can also be a pain if the routing hardware is not great at the end users endpoint. You also need to worry about user permissions and enabling RDP as well, which if you need to do in 3rd person, can be tricky.

UltraVNC (like the other VNC clients) has a cool "Listening Host" which allows you to still VNC into a VNC server if the server's endpoint is not a direct connection to the net. This can be very useful. I've worked in the financial services sector, and we use VNC in this capacity and have never had any issue both installing it enmasse and have never had a security breach.

SSH is also an option, and with OpenSSH you can use it on windows (using cygwin) but this isn't always suitable.

In the end, I think VNC is possibly your best bet.

blocks|key|2001079|text|我在CrossLoop方面有过很好的经验。它是免费的，允许你在2分钟内建立一个连接。|type|unstyled|depth|inlineStyleRanges|entityRanges|offset|length|data|2001080|entityMap|0|LINK|mutability|MUTABLE|url|http://www.crossloop.com/^0|2|9|0|0^^$0|@$1|2|3|4|5|6|7|L|8|@]|9|@$A|M|B|N|1|O]]|C|$]]|$1|D|3|-4|5|6|7|P|8|@]|9|@]|C|$]]]|E|$F|$5|G|H|I|C|$J|K]]]]

I've had very good experiences with <a href="http://www.crossloop.com/" rel="nofollow noreferrer">CrossLoop</a>. It's free and allows you to setup a connection within 2 minutes.

blocks|key|2000982|text|我使用了相当多的logmein.com，它工作得很好，但它确实有一个完整的客户端安装。但是，它在任何时候都是可用的，一旦安装，就不需要用户允许远程连接(这对您的客户来说可能好，也可能不好)。|type|unstyled|depth|inlineStyleRanges|entityRanges|data|2000983|考虑到您的需求，我认为CoPilot可能是您唯一的选择，尽管您需要客户端交互--它们需要下载并运行可执行文件，但它非常简单。|2000984|entityMap^0|0|0^^$0|@$1|2|3|4|5|6|7|F|8|@]|9|@]|A|$]]|$1|B|3|C|5|6|7|G|8|@]|9|@]|A|$]]|$1|D|3|-4|5|6|7|H|8|@]|9|@]|A|$]]]|E|$]]

I use logmein.com quite a bit which works very well but it does have a full client installation. However it is available at any point and once installed does not require user to allow remote connection (which may or may not be ok with your customers).

Given your requirements, I think CoPilot is probably your only option, although you will require client interaction - they need to download and run an executable, but its very straightforward.

blocks|key|2000989|text|我对NTRSupport的远程控制有很好的经验。非常容易使用，不需要安装。|type|unstyled|depth|inlineStyleRanges|entityRanges|offset|length|data|2000990|我还使用和/或使用了以下软件，这些软件没有涵盖您的所有需求：|2000991|Timbuktu不好的性能，很少的功能，现在不能推荐它。|unordered-list-item|2000992|UltraVNC+-有效，但我记得剪贴板和文件传输支持方面的一些问题。|2000993|PCAnywhere+-工作，但性能从来不令人满意，尴尬的剪贴板处理。|2000994|RDP+-对于Windows机器来说很棒，但是当你不清楚你是否需要使用控制台会话时，可能会出现问题。有时，您只是意外地断开了服务器会话。|2000995|entityMap|0|LINK|mutability|MUTABLE|url|http://www.ntrglobal.com/ntrsupport/en-US/home-NTRsupport.asp^0|2|A|0|0|0|0|0|0|0^^$0|@$1|2|3|4|5|6|7|W|8|@]|9|@$A|X|B|Y|1|Z]]|C|$]]|$1|D|3|E|5|6|7|10|8|@]|9|@]|C|$]]|$1|F|3|G|5|H|7|11|8|@]|9|@]|C|$]]|$1|I|3|J|5|H|7|12|8|@]|9|@]|C|$]]|$1|K|3|L|5|H|7|13|8|@]|9|@]|C|$]]|$1|M|3|N|5|H|7|14|8|@]|9|@]|C|$]]|$1|O|3|-4|5|6|7|15|8|@]|9|@]|C|$]]]|P|$Q|$5|R|S|T|C|$U|V]]]]

I have had good experience with the remote control of <a href="http://www.ntrglobal.com/ntrsupport/en-US/home-NTRsupport.asp" rel="nofollow noreferrer">NTRSupport</a>. Quite easy to use with no installation required.

I also used and/or use the following software that does not cover all your requirements:

<ul>
<li>Timbuktu Pro - Bad performance, few features, can't recommend it nowadays.</li>
<li>UltraVNC - Works, but I remember some problems with clipboard and file transfer support.</li>
<li>PCAnywhere - Works, but the performance was never satisfying, Awkward clipboard handling.</li>
<li>RDP - Great for Windows machines but can be problematic when it is not clear whether you have to use the console session or not. Sometimes, you disconnect a server session just by accident.</li>
</ul>

blocks|key|766728|text|仅适用于windows：横过环|type|unstyled|depth|inlineStyleRanges|entityRanges|offset|length|data|766729|entityMap|0|LINK|mutability|MUTABLE|url|http://www.crossloop.com/^0|C|3|0|0^^$0|@$1|2|3|4|5|6|7|L|8|@]|9|@$A|M|B|N|1|O]]|C|$]]|$1|D|3|-4|5|6|7|P|8|@]|9|@]|C|$]]]|E|$F|$5|G|H|I|C|$J|K]]]]

For windows only: <a href="http://www.crossloop.com" rel="nofollow noreferrer">Crossloop</a>

We are currently investigating different remote-desktop support solutions to help our clients if they have any problems with our software and I would like some input on the best solutions out there.

We have the following needs / wishes:

<ul>
<li>Cross platform</li>
<li>Preferrably no installation on the user-end</li>
<li>Should penetrate firewalls and not be bothered by antivirus stuff.</li>
<li>Should leave no residu behind after support.</li>
</ul>

I know of VNC, logmeinrescue.com, dameware remote control, msn remote desktop and many others, but which one is the best?

What is the best solution for remote desktop / visual support?

翻译质量差，导致语言生硬或混乱。

没有提供实际的解决方法或示例。

解答不清晰，无法理解或解决问题。

页面排版不美观，阅读体验差。

文章

问答

视频

教程

学习中心

腾讯云实验室

直播

竞赛

腾讯云代码分析专区

腾讯iOA零信任安全管理系统专区

腾讯云架构师技术同盟交流圈

腾讯云数据库专区

腾讯云智能顾问专区

腾讯云原生专区

腾讯混元专区

腾讯云TCE专区

腾讯云Lighthouse专区

腾讯云HAI专区

腾讯云Edgeone专区

腾讯云存储专区

腾讯云智能专区

腾讯轻联专区 

腾讯云开发专区

TAPD专区

腾讯轻量云游戏服专区

腾讯云最具价值专家

腾讯云架构师技术同盟

腾讯云创作之星

腾讯云开发者先锋

腾讯云AI代码助手

云原生构建

TAPD 敏捷项目管理

Cloud Studio

SDK中心

API中心

命令行工具

功能1上新10个字符

功能2描述100个字符功能2描述100个字符功能2描述100个字符功能2描述100个字符功能2描述100个字符功能2描述100个字符功能2描述100个字符功能2描述100个字符功能2描述100个字符。

功能2上新100个字符功能2上新100个字符功能2上新100个字符功能2上新100个字符功能2上新100个字符功能2上新100个字符功能2上新100个字符功能2上新100个字符功能2上新100个字符。

功能5描述100个字符功能5描述100个字符功能5描述100个字符功能5描述100个字符功能5描述100个字符功能5描述100个字符

功能5上新100个字符功能5上新100个字符功能5上新100个字符功能5上新100个字符功能5上新100个字符功能5上新100个字符功能5上新100个字符功能5上新100个字符功能5上新100个字符功能5上新100个字符

功能4上新

文章&问答评论现已支持表情

全新交互，全新视觉，新增快捷键、悬浮工具栏、高亮块等功能并同时优化现有功能，全面提升创作效率和体验

社区富文本编辑器全新改版！诚邀体验～ 

精选全网热门MCP server，让你的AI更好用 🚀

💥开发者 MCP广场重磅上线！

涵盖代码开发、场景应用、自动测试全流程，助你从零构建专属AI助手

一站式MCP教程库，解锁AI应用新玩法

聚焦“写作效率、视觉美观与运行性能”三方面进行全面升级，为您提供更高效、稳定的创作环境

社区富文本&Markdown编辑器全新改版上线，欢迎大家体验!

诚挚邀请您参与本次调研，分享您的真实使用感受与建议。您的反馈至关重要，感谢您的支持与参与！

社区新版编辑器体验调研

我们目前正在调查不同的远程桌面支持解决方案，以帮助我们的客户，如果他们对我们的软件有任何问题，我想输入一些最好的解决方案。我们有以下需要/愿望：交叉平台最好不要在用户端安装。应该穿透防火墙，而不被防病毒的东西所困扰。支持后不得留下任何住所。我知道VNC，logmeinrescue.com，dameware远程控制，msn远程桌面和许多其他，但哪一个是最好的？

问远程桌面/可视化支持的最佳解决方案是什么？
EN

回答 11

Stack Overflow用户

Stack Overflow用户

Stack Overflow用户

社区

活动

圈层

关于

腾讯云开发者

热门产品

热门推荐

更多推荐

问远程桌面/可视化支持的最佳解决方案是什么？EN

回答 11

Stack Overflow用户

Stack Overflow用户

Stack Overflow用户

社区

活动

圈层

关于

腾讯云开发者

热门产品

热门推荐

更多推荐

问远程桌面/可视化支持的最佳解决方案是什么？
EN