当应答机摘机时，Asterisk Dialplan不运行

Question

我正在开发一个系统，可以自动拨出逾期未交房租的租户号码，并读取他们的欠款。当拨打的号码被应答时，或者当他们在拨号时发送“忙音”时，一切都工作正常。不幸的是，当电话响起的时间足够长，让应答机(或语音邮件)自己接听时，拨号方案上下文和分机根本不会启动。要使拨号方案在应答机或语音邮件应答时启动，我必须执行哪些操作？我在两部手机上进行了测试，两部手机都做了同样的事情。

以下是启动调用的代码。该脚本起作用，并将拨打我的电话：

fputs($socket, "Action: Login\r\n"); 
fputs($socket, "UserName: $username\r\n"); 
fputs($socket, "Secret: $secret\r\n\r\n"); 
fputs($socket, "Command: sip show peers\r\n\r\n");

fputs($socket, "Action: Originate\r\n");
fputs($socket, "Channel: $number_out\r\n");
fputs($socket, "Context: $context\r\n");
fputs($socket, "Exten: $exten\r\n");
fputs($socket, "Priority: 1\r\n");
fputs($socket, "Timeout: 20000\r\n");
fputs($socket, "Variable: NAME=$name\r\n");
fputs($socket, "Variable: LOCATION=$location\r\n");
fputs($socket, "Variable: AMOUNT=$amount\r\n");
fputs($socket, "Variable: TENSE=$tense\r\n");
fputs($socket, "Variable: CALLDIR={$cd['calls_out_dir']}\r\n");
fputs($socket, "Variable: CALLFILE=$callFile\r\n");
fputs($socket, "Variable: ICOID=${cd['ico_id']}\r\n");
fputs($socket, "Variable: LIVEORDEVEL=html-devel\r\n");
fputs($socket, "Variable: TIMESTAMP=$timestamp\r\n");
fputs($socket, "Callerid: \"$cid_name\" <$cid_num>\r\n"); 


fputs($socket, "Action: Logoff\r\n\r\n");

以下是拨号方案的相关部分：

[out-tenant-collections]
exten => s,1,Wait(1)
exten => s,2,AMD()
exten => s,3,Monitor(gsm,"${CALLDIR}${CALLFILE}",m)

exten => s,n,NOOP(AMDSTATUS = ${AMDSTATUS} DIALSTATUS = ${DIALSTATUS})

exten => s,n,GotoIf($[${AMDSTATUS}=HUMAN]?humn:mach)


exten => s,n(mach),agi(/var/www/${LIVEORDEVEL}/asterisk-programs/ivr_collections_out_response.php,${ICOID},0,${CALLDIR}${CALLFILE}.gsm,${TIMESTAMP})

exten => s,n,Wait(10)



exten => s,n(humn),agi(googletts.agi,"You ${TENSE} at ${LOCATION}. Your rent is overdue by ${AMOUNT}., If you already made a payment in full, press 1. If you already mailed payment or intend to pay within two days, press 2., If you feel$

exten => s,n,NOOP(ICOID: ${ICOID})

; the wait exten command will let you interupt the above googletts agi app and go to the extension dialed in (1,2,3 or 4) if a digit is dialed that is not recognized it will go to the i extension

exten => s,n,WaitExten()



; they entered something other than 1,2,3 or 4

exten => i,1,agi(googletts.agi,"Sorry I did not catch that.",en,,1.1)

exten => i,n,Goto(s,4)



;; They hit 1, register that they said they paid their full amount

exten => 1,1,agi(/var/www/${LIVEORDEVEL}/asterisk-programs/ivr_collections_out_response.php,${ICOID},1,${CALLDIR}${CALLFILE}.gsm,${TIMESTAMP})

exten => 1,2,agi(googletts.agi,"Thank you, we will double check our records, if the payment has been recorded you will not recieve any more calls.",en,,1.1)

exten => s,n,Hangup


;; They hit 2, register that they said they mailed a payment

exten => 2,1,agi(/var/www/${LIVEORDEVEL}/asterisk-programs/ivr_collections_out_response.php,${ICOID},2,${CALLDIR}${CALLFILE}.gsm,${TIMESTAMP})

exten => 2,2,agi(googletts.agi,"Thank you, we will await your payment.",en,,1.1)

exten => s,n,Hangup


;; They hit 3, register that they said it was an error to get this call

exten => 3,1,agi(/var/www/${LIVEORDEVEL}/asterisk-programs/ivr_collections_out_response.php,${ICOID},3,${CALLDIR}${CALLFILE}.gsm,${TIMESTAMP})

exten => 3,2,agi(googletts.agi,"Please explain why you feel you have recieved this message in error, after the beep.",en,,1.1)

exten => 3,3,Wait(1)

exten => 3,4,Playback(beep)

exten => 3,5,Wait(30)

exten => 3,n,Hangup


;; They hit 4, they want the message repeated

exten => 4,1,Goto(s,4)


;; The waitexten command timed out with no response

exten => t,1,agi(/var/www/${LIVEORDEVEL}/asterisk-programs/ivr_collections_out_response.php,${ICOID},0,${CALLDIR}${CALLFILE}.gsm,${TIMESTAMP})

exten => t,2,Hangup

Answer 1

原来，当电话答录机或语音邮件使用特殊分机代答时，您需要处理。我将以下线路添加到我的拨号方案中。需要注意的重要一点是扩展名："failed“这是在应答机摘机时执行的默认扩展名。

;; if the answering machine picks up when no user answers or sends a busy tone
exten => failed,1,Goto(s,mach)

Answer 2

请发布您用来生成呼出呼叫的代码。在我看来，您没有将呼出呼叫的“您这边”作为拨号命令的一部分发送到此上下文中。