Python API错误消息故障排除(Highrise API)

Question

我运行这个脚本(https://github.com/mikehking/highrise-analysis/blob/master/highrise-analysis.py)来计算Highrise系统(www.highrisehq.com)的用户使用量。最近，脚本返回了这个错误；但我不确定它告诉我的是什么--有人能帮助我解决这个问题吗？

谢谢

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/urllib3/connectionpool.py", line 557, in urlopen
    body=body, headers=headers)
  File "/usr/lib/python3/dist-packages/urllib3/connectionpool.py", line 382, in _make_request
    conn.request(method, url, **httplib_request_kw)
  File "/usr/lib/python3.4/http/client.py", line 1065, in request
    self._send_request(method, url, body, headers)
  File "/usr/lib/python3.4/http/client.py", line 1103, in _send_request
    self.endheaders(body)
  File "/usr/lib/python3.4/http/client.py", line 1061, in endheaders
    self._send_output(message_body)
  File "/usr/lib/python3.4/http/client.py", line 906, in _send_output
    self.send(msg)
  File "/usr/lib/python3.4/http/client.py", line 841, in send
    self.connect()
  File "/usr/lib/python3/dist-packages/urllib3/connectionpool.py", line 133, in connect
    ssl_version=resolved_ssl_version)
  File "/usr/lib/python3/dist-packages/urllib3/util.py", line 619, in ssl_wrap_socket
    return context.wrap_socket(sock, server_hostname=server_hostname)
  File "/usr/lib/python3.4/ssl.py", line 364, in wrap_socket
    _context=self)
  File "/usr/lib/python3.4/ssl.py", line 578, in __init__
    self.do_handshake()
  File "/usr/lib/python3.4/ssl.py", line 805, in do_handshake
    self._sslobj.do_handshake()
ssl.SSLEOFError: EOF occurred in violation of protocol (_ssl.c:598)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/requests/adapters.py", line 330, in send
    timeout=timeout
  File "/usr/lib/python3/dist-packages/urllib3/connectionpool.py", line 590, in urlopen
    raise SSLError(e)
urllib3.exceptions.SSLError: EOF occurred in violation of protocol (_ssl.c:598)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/home/mikehking/workspace/highrise-analysis/highrise-analysis.py", line 188, in <module>
    Create_Notes_Backup(PROD_API_KEY, PROD_API_USR, 'highrise-production-notes.bak', 'highrise-production-users.bak', 'highrise-production-people.bak', 'highrise-production-cases.bak', trailing_days = 365) # Production Environment
  File "/home/mikehking/workspace/highrise-analysis/highrise-analysis.py", line 71, in Create_Notes_Backup
    tmp_notes = high.get_person_notes(person.highrise_id)
  File "/usr/local/lib/python3.4/dist-packages/highton/highton.py", line 436, in get_person_notes
    return self._get_notes(subject_id, 'people')
  File "/usr/local/lib/python3.4/dist-packages/highton/highton.py", line 433, in _get_notes
    highrise_type, subject_id)), Note)
  File "/usr/local/lib/python3.4/dist-packages/highton/highton.py", line 115, in _get_data
    content = self._get_request(endpoint, params).content
  File "/usr/local/lib/python3.4/dist-packages/highton/highton.py", line 44, in _get_request
    params=params,
  File "/usr/lib/python3/dist-packages/requests/api.py", line 55, in get
    return request('get', url, **kwargs)
  File "/usr/lib/python3/dist-packages/requests/api.py", line 44, in request
    return session.request(method=method, url=url, **kwargs)
  File "/usr/lib/python3/dist-packages/requests/sessions.py", line 455, in request
    resp = self.send(prep, **send_kwargs)
  File "/usr/lib/python3/dist-packages/requests/sessions.py", line 558, in send
    r = adapter.send(request, **kwargs)
  File "/usr/lib/python3/dist-packages/requests/adapters.py", line 385, in send
    raise SSLError(e)
requests.exceptions.SSLError: EOF occurred in violation of protocol (_ssl.c:598)

Answer 1

最后一次回溯表明该脚本正在尝试Create_Notes_Backup，但在与Highrise通信时遇到错误。

错误消息：

ssl.SSLEOFError:发生EOF违反协议(_ssl.c:598)

与接受您的连接但随后立即或过早关闭该连接的服务器一致。这可能是防火墙问题。

如果您在这台机器上安装了OpenSSL，您可以尝试执行以下操作来检查连接：

openssl s_client -crlf -connect USER.highrisehq.com:443

其中USER是您的Highrise用户。通常情况下，您应该会得到一个充满技术细节的长TLS握手跟踪，以---结尾，然后等待您的输入。